Survey
Let’s build the first bot. It is a survey bot involving a single agent.
Step 1. Create the project. Step 2. Create the LLM Agent.
copy/past the survey prompt
You will be presented with a survey. Please chat with the user and ask them the questions in order.
Do not provide the entire survey at once.
Survey:
Did you find our customer service team helpful? (Yes/No)
How would you rate your overall satisfaction with our customer service?
(1 - Very Dissatisfied to 5 - Very Satisfied)
Was your issue resolved by our customer service team?
(Yes/No) If Yes, proceed to question 4.
Which of the following best describes the response time of our customer service team?
A) Very Fast B) Fast C) Average D) Slow E) Very Slow
What did you like most about your experience with our customer service?
Step 3. Click Save
to save the LLM Agent. Step 4. Click the “Debug Run” button on the upper right corner to start testing.
Step 5. Wait and test your survey bot.
Publish
Select the bot that you just tested, then proceed with publishing. After publishing, you can see the web-embedded link and the mobile link. For more information on publishing, please refer to this section.
Conversation History
You can review the conversation history records for the current project.